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Scaled Agile SAFe-APM Exam Syllabus Topics:

Topic	Details
Topic 1	Defining Product Strategy and Vision: This topic includes explaining the strategic purpose of the product, creating a compelling product vision, designing value propositions and business models. Moreover, it delves into mapping out the customer journey, defining the whole product and solution context, and designing the platform, API, and data strategy to support the overall product strategy.
Topic 2	Analyzing Your Role as a Product Manager in the Lean Enterprise: Product Management's role and responsibilities, and Product Management stakeholders and collaborators are discussed in this topic. It also delves into explaining Design Thinking for Product Management.
Topic 3	Driving Strategy with Market Segmentation: This topic covers the process of market segmentation, including explaining how to create market segments through market research, determining the value of each market segment, and assessing the fit of the market.
Topic 4	Using Empathy to Drive Design: This topic focuses on the purpose and use of personas, the process of creating and using personas, and techniques for improving customer experience through empathy.
Topic 5	Creating Innovation in the Value Stream: This topic includes describing the value stream and approaches to product innovation, using metrics for the guidance of improvement efforts. It discusses how to manage innovations through Epics, fund sustainable innovation, and apply rapid experimentation methods. Lastly it delves into evaluating hypothesis outcomes to determine whether to pivot, stop, or continue.
Topic 6	Creating Roadmaps to Build Solutions: It discusses solution intent, market-driven roadmaps, balanced solutions, and refining features into stories and story maps.

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Scaled Agile SAFe Agile Product Manager (APM 5.1) Sample Questions (Q41-Q46):

NEW QUESTION # 41
What is the most important information to communicate in a product Vision?

A. The new technology platform requirements
B. How life/work will improve by using this Solution
C. Architecture requirements
D. The target release date

Answer: B

Explanation:
A product vision is a description of the future state of the product and what problems it tries to solve or what ambitions it tries to fulfill. The most important information to communicate in a product vision is how life/work will improve by using this solution. This information captures the value proposition and the benefit hypothesis of the product, which reflect the needs and expectations of the customers and the stakeholders. This information also inspires and motivates the people who work on the product, as well as the potential users of the product. This information sets the direction and the purpose of the product, and guides the development and delivery of the features and capabilities.
Reference:
Vision - Scaled Agile Framework
Solution Vision - Scaled Agile Framework
Product Vision | Agile Product Management

NEW QUESTION # 42
The business wants to avoid losing Customers. A new Feature to address that could be placed in which category?

A. Up-sell
B. New business
C. Operational efficiency
D. Retainment

Answer: D

Explanation:
Retainment is the category of a new feature that aims to keep existing customers loyal and satisfied with the product or service, and prevent them from switching to competitors or alternatives. Retainment features can include loyalty programs, referral incentives, customer feedback mechanisms, personalized offers, and improved customer service. Retainment features can help the business reduce customer churn, increase customer lifetime value, and enhance customer advocacy.
References:
* Feature Categories: This article from the Scaled Agile Framework explains the concept and purpose of feature categories, and how they can help product teams prioritize and communicate the value of features. It also describes the four main feature categories: new business, up-sell, operational efficiency, and retainment.
* How to Stop Losing Customers: 6 Proven Ways | Pressfarm: This article from Pressfarm provides some practical tips and examples of how to stop losing customers and increase customer retention, such as staying connected, offering excellent customer experience, and providing value-added services.

NEW QUESTION # 43
Which statement is true about personas?

A. They should be used to convey the problems of a typical Customer
B. They explain how the Customers want to use the product
C. They should be created before choosing a market segment
D. They represent a broad set of experiences from various types of Customers to speak to a wider market range

Answer: B

Explanation:
Personas are fictional characters that represent the ideal customers or users of a product or service. They help product teams understand and empathize with the needs, goals, and preferences of their target segments.
Personas explain how the customers want to use the product by describing their behaviors, motivations, pain points, and expectations. Personas also help product teams design and deliver solutions that meet the customer needs and create value.
References:
* Personas: This article from the Scaled Agile Framework explains the concept and purpose of personas, and how they can be used in a SAFe context to support customer-centricity, design thinking, and lean UX.
* What are Personas?: This article from Agile Alliance defines personas and describes their benefits and characteristics. It also provides some tips and examples on how to create and use personas effectively.

NEW QUESTION # 44
What activity would be performed to create an ARTs PI Roadmap?

A. Direct the intended audience to the Weighted Shortest Job First (WSJF) scoring
B. Provide a list of agreed objectives
C. Calculate velocity team by team
D. Review the deployment windows for asset delivery

Answer: B

Explanation:
A PI roadmap is a visual tool that illustrates the commitments and forecasts of an Agile Release Train (ART) or Solution Train for the planned and upcoming Program Increments (PIs). One of the activities to create an ARTs PI Roadmap is to provide a list of agreed objectives, which are the SMART goals that summarize the business and technical outcomes that the ART or Solution Train intends to achieve in a PI. The objectives are derived from the features and enablers that are planned and prioritized in the PI Planning event, and they are aligned with the vision, roadmap, and strategic themes of the portfolio. The objectives are used to communicate and track the progress and value delivery of the ART or Solution Train, and to enable alignment and dependency management across multiple ARTs or Solution Trains.
Reference:
PI Roadmap: This article from the Scaled Agile Framework explains the concept and purpose of the PI Roadmap, and how it can be used to visualize and communicate the near-term deliverables and milestones of an ART or Solution Train.
PI Objectives: This article from the Scaled Agile Framework defines the concept and attributes of PI Objectives, and how they can be used to align and measure the outcomes of an ART or Solution Train.

NEW QUESTION # 45
Which stakeholder(s) could best provide current business feedback to guide Feature enhancements?

A. Lean Portfolio Management
B. Product Owner (PO)
C. Business Owners
D. Solution Architect/Engineering

Answer: C

Explanation:
According to the SAFe Agile Product Management APM (6.0) documents and learning resources, Business Owners are key ART stakeholders who have the primary business and technical responsibility for return on investment (ROI), governance, and compliance. They are critical for evaluating fitness for use and actively participating in solution development. They can provide current business feedback to guide feature enhancements by assessing the value proposition, the competitive advantage, and the expected market share of the features. They can also help align the features with the product vision and roadmap, and prioritize them based on the WSJF method.
Reference:
Business Owners - Scaled Agile Framework
Customer Centricity - Scaled Agile Framework
WSJF - Scaled Agile Framework

NEW QUESTION # 46
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